FAQs
Find detailed answers to frequently asked questions and common concerns.
Common Questions
In addition to our competitive services, we pride ourselves on being available to answer any questions you might have throughout your loan process. Whether you are a first-time purchaser or an experienced investor, we are here to support you whenever necessary.
What does a broker do?
A broker is a financial professional who works closely with you to identify your borrowing goals and evaluate your potential borrowing capacity. They typically provide a more personalised level of service than lenders and have access to a range of loans from various institutions, allowing them to find the most appropriate loan options for your individual requirements.
Are there costs associated with home or investment loans?
Securing a loan through a broker incurs no extra payments or fees. Brokers receive their remuneration from the lender for introducing new clients, which does not affect your interest rate or any other aspects of the loan terms.
Is it more expensive to work with a broker?
Using a broker is free for you, as they are paid by the lender. With access to a wide range of loan products from multiple lenders, brokers will find the most appropriate loan for your needs. This generally includes a combination of the best available rate and features that suit your requirements.
Some brokers might charge service fees, which will be disclosed before any services are rendered.
What is the highest amount I can borrow?
While our borrowing calculator can give a rough idea of your potential borrowing capacity, for a precise assessment, please contact our team. We can explore your options thoroughly and take your unique situation into account.
Should I opt for a fixed or variable rate?
Variable-rate home loans, as suggested by their name, have interest rates that can change over time. These loans typically offer greater flexibility, including features such as redraw facilities and extra repayment options. However, they do not provide fixed repayment amounts.
On the other hand, fixed-rate home loans guarantee consistent monthly payments, allowing you to know exactly what you will pay each month for the duration of the loan. While these loans may offer fewer flexible features, they provide borrowers with assurance when planning their repayments.
When selecting the loan type that fits your needs, it’s essential to weigh what is most important to you – whether it’s flexibility or the certainty of fixed monthly payments.
Who are your lending partners?
Thanks to our partnership with a mortgage aggregator, we can offer loan solutions from more than 40 lenders. This enables us to help you find various options that suit your specific needs.